Frequently Asked Questions
Which payment methods are accepted?
We accept credit cards (Visa, Mastercard), SEPA direct debit, and bank transfer. Each customer receives a dedicated virtual IBAN for easy transfers.
Can I cancel monthly?
Yes, all our hosting packages can be cancelled monthly. There are no long-term commitments. Annual payments come with a discount.
Do you offer support?
Yes, you can create support tickets at any time through our customer portal. Enterprise customers receive priority support with guaranteed response times.
Where are your servers located?
Our servers are located in German data centers. All data is subject to German data protection law (GDPR).
Can I bring my own server?
Yes, you can manage your existing servers from various cloud providers through our platform.
Didn't find your answer?
Get in Touch